Frequently Asked Questions
Everything you need to know about our spicy world.
Where are Black Mamba Chilli products made?
All our products are handcrafted in Eswatini, Southern Africa, using fresh, organic ingredients sourced from local smallholder farmers.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
Are your sauces vegan and gluten-free?
Yes, the majority of our sauces and pestos are vegan-friendly and gluten-free. Please check the specific ingredient list on each product page for detailed allergen information.
What is your return policy?
If your order arrives damaged or if you receive the incorrect item, please contact us within 14 days of delivery for a full refund or replacement.
How should I store my chilli sauce after opening?
To maintain maximum freshness and flavor, we recommend refrigerating our sauces after opening and consuming them within 4-6 months.
Do you offer wholesale opportunities?
Absolutely! We love partnering with retailers and distributors. Please reach out via our contact page with your business details to receive our wholesale catalog.